top of page
Writer's pictureJohn Botha

POPIA Compliance: A Continuous Journey in the Digital Age

Cloud computing concept with cables connecting to a cloud symbol, representing data storage, cloud services, and technology infrastructure.

South Africa's Data Protection Landscape: A few years on

 

The Protection of Personal Information Act (POPIA) was fully promulgated in South Africa in mid-2021. While this marked a significant milestone in data protection for the country, the journey towards comprehensive compliance is far from over.

 


Compliance: An Ongoing Process, Not a One-Time Event

 

Many companies initially viewed POPIA compliance as a checkbox to be ticked off. However, as we delve deeper into the fourth industrial revolution, it's becoming increasingly clear that data protection and personal information compliance is a continuous journey of improvement and re-evaluation.

 

Enforcement Actions

 

The Information Regulator has not been idle. Several organizations have faced compliance instructions and financial penalties for non-compliance. The Information Regulator has issued enforcement notices against several organizations for breaches of POPIA. Key cases include:


  1. IEC (Electoral Commission):

     - Found to have inadequate access control measures for personal information.

     - Investigation followed a security breach before May elections.

     - Notification to affected data subjects deemed inadequate.


  2. Lancet Laboratories:

     - Failed to comply with notification requirements after security compromises.

     - Did not notify affected data subjects in reasonable time.


  3. WhatsApp LLC:

     - Applies different privacy standards for European and non-European users.

     - Directed to update privacy policy and conduct personal information assessment.

     - Required to comply with Promotion of Access to Information Act (PAIA).


The regulator is also investigating complaints against X, Meta, and Google regarding South Africa's recent elections. Non-compliance with enforcement notices can result in penalties up to R10 million or imprisonment.

 

 

Self-Assessment Tool: Empowering Organizations

 

To assist responsible parties in assessing their compliance status, the Information Regulator has developed a self-audit checklist. Access the said POPIA self-assessment tool [here].

 

How GBS Can Help

 

Navigating the complexities of POPIA and PAIA (Promotion of Access to Information Act) can be challenging. Our team of experts is ready to assist you with:

 

- Comprehensive POPIA compliance audits

- PAIA manual development and updates

- Data protection impact assessments

- Staff training on data protection best practices

- Incident response planning

 

Don't let data protection compliance become an afterthought. Contact us today to ensure your organisation stays ahead of the curve in protecting personal information.

146 views

Comments


bottom of page